Quality Management System is implemented and maintained in AIS of Georgia since 2012. In 2013 the Certification audit was conducted and AIS obtained its first certificate of compliance with ISO 9001 requirements. The surveillance audits are conducted annually to confirm QMS conformity with the requirements.

Process monitoring, customer satisfaction survey, internal audits, management review, etc are conducted regularly at AIS, in order to ensure continuous improvement of the system.

Any feedback on Aeronautical Information Product/Service is important to us and helps to improve our processes and output. We will greatly appreciate, if you share with us your comments/opinion in the “Feedback” section of the website or fill our Customer Satisfaction Questionnaire.