Quality of air navigation services is a degree of their suitability, reliability and compliance with applicable legislation and requirements.

SAKAERONAVIGATSIA strives to ensure safe, orderly and expeditious flow of air traffic within Georgian airspace by professional, flight safety-oriented and coordinated execution of the assigned duties by each employee.

Underpinned by our key values, which are flight safety, high professionalism and responsibility, our Quality Management System is aimed to continually improve towards the highest performance standards so as to support the achievement of the highest level of safety. We are committed to continually improve the quality, consistency and utility of provided services through:

• continual maintenance of the established and implemented policy;
• continual improvement of the effectiveness of the management system;
• monitoring of the defined Key Performance Indicators (KPI) and establishing Quality Objectives for enhancing their values;
• complying with all applicable regulations, requirements and best practices adopted by Georgian Civil Aviation Agency;
• provision of appropriate resources.